Shipping Policy

Effective Date: 9th May 2026 Last Updated: 9th May 2026

This Shipping Policy explains how orders placed on https://klickkat.com are processed, shipped, and delivered.

By placing an order with Klikkat, you agree to the terms outlined below.

1. Order Processing and Dispatch
Orders are typically dispatched within 3 to 4 business days after successful payment confirmation.
Orders are not processed on Sundays or public holidays unless otherwise stated.
During high demand periods, sales, festivals, or unforeseen circumstances, dispatch timelines may be extended.
2. Shipping Charges
Free shipping is available on orders above ₹300.
Shipping charges for orders below ₹300 will be calculated and displayed at checkout.
Shipping fees are non refundable unless the error was caused by us.
3. Delivery Timelines

Estimated delivery timelines may vary depending on the customer location, courier availability, weather conditions, and operational delays.

Typical delivery timelines:

Metro cities: 2 to 7 business days after dispatch
Other locations: 4 to 10 business days after dispatch

Delivery timelines are estimates and are not guaranteed.

4. Order Tracking

Once your order is shipped:

Tracking details may be sent via email, SMS, or WhatsApp
Customers can use the provided tracking link to monitor shipment status
5. Delayed or Failed Deliveries

Klikkat is not liable for delays caused by:

Courier partner delays
Natural disasters or weather conditions
Incorrect shipping information provided by the customer
Government restrictions or unforeseen operational issues

If a delivery fails due to an incorrect address or unavailability of the customer, re shipping charges may apply.

6. Damaged or Missing Packages

If your order arrives damaged or incomplete:

Contact hello@klickkat.com within 48 hours of delivery
Share clear photos, videos, and your order details
An unboxing video may be required for claim verification

Approved claims may receive a replacement item of the same value or a refund subject to review.

7. International Shipping

International shipping may not be available for all products or locations.

If international shipping is supported:

Customs duties, import taxes, or additional charges are the responsibility of the customer
Delivery timelines may vary significantly depending on destination country and customs clearance
8. Contact Us

For shipping related queries, contact:

Business Name: Klikkat Website: https://klickkat.com Email: hello@klickkat.com Address: Mumbai, Maharashtra

By placing an order on Klikkat, you acknowledge and agree to this Shipping Policy.